Life Insurance Policy

My dad died 4 years ago and a few weeks afterward I got a letter saying he had a insurance policy but they stated my mom was the beneficiary, my mom had dementia so I wasn’t able to fill out the forms she passed away in December so i decided to call the insurance policy. I filled out a claims packet and had to send in both my parents death certificate the company is Chesapeake life insurance the reviews on google and yelp are horrible and they won’t give any information about the policy until everything is reviewed has anyone been through this I feel like this company will say anything not to pay out whatever this policy is.

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If you’re not listed as a beneficiary, the money will go to the estate and have to go through probate, which is a hassle.

It will pay, but it’ll take time.

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So why would they said after everything is reviewed I would be getting a check in the mail after 10 business days

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Probably because you were listed as a contingent beneficiary.

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Ooh ok, I now understand I was wondering why they keep saying that.

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And how is it going now?

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I don’t know I sent in the claim packet last week but they said I didn’t fill out a section, so they emailed me a new one and I mailed it in and I will call later this week to see if I did everything correctly.