Allstate whole life insurance policy sold to Wilton Reassurance Life. What are my rights?

My policy with Allstate was sold to Wilton.

  1. They have no online portal.
  2. they could provide some basic details, but not information like how much of a loan I can take against the policy and what the interest rate is.
  3. there are a lot of complaints online from people who say they aren’t getting paid out when the policyholder dies.
  4. general complaints about staying away, customer service.

Wondering if anyone knows if I have any rights to try to get another company to purchase the policy?

You can do a 1035 from this policy into another policy if you can get through underwriting. Both the IRS and insurance companies treat 1035 much more favorably than fresh money.