Guardian Whole Life Agent Issue

Hey fellas…

I’ve been tearing my hair out over this problem since March and hoping someone here can offer some advice. For reference, this policy was sold in California, but I now live in NY.

When getting his insurance business off the ground, my father had me buy a Whole Life policy from Guardian through him around 2012-2013. I didn’t really want to buy, but… family pressure. It is what it is.

In 2023, he stopped speaking with me due to political differences.

In February 2024, I received a notice from Guardian that I had a “rare window” to expand my coverage. I tried to work with my mother to get him to handle this and expand my coverage, but he is currently pretending I’m dead, so… he refused. I reached out to Guardian to get another agent, which took weeks, then another few weeks and, apparently, no one at the agency Guardian directed me to was interested in taking on my policy. The window expired.

I tried my mother again, but that was another no-go. I emailed Guardian to complain about the situation and ask for a possible window extension, and they wrote back giving me a link to look up other agents in my area, addressing nothing else. I emailed one last week, and I haven’t received a response.

Has anyone dealt with a situation like this? What are my options for getting someone to handle my policy, or how can I expand my coverage without my father’s involvement? I feel stuck and really need some guidance on what to do next. Thanks in advance :wink:

4 Likes

Guardian is known to be very hard to work with in almost every way. Wishing you the best in getting a good result.

3 Likes
  • There are always opportunities and offers available. It’s difficult to give a specific answer without knowing more about the type of policy (such as term or whole life), the face amount, and the policy date.

  • In New York, there are a few guardian agencies that can help you. You can also work with an independent insurance agent like me, who can give you access to everything. A financial representative at Guardian can provide even more information and special offers.

  • The California Department of Insurance regulates this area. However, you should consider if it’s worth your time and effort. If not, he will benefit more.

2 Likes

Man, I just want to ask why your dad is acting like you’re dead?

Also, don’t buy insurance from friends or family. I used to mention this in my presentations because it’s always the same story: “helping someone out who’s not even in the business anymore.”

If you’re unhappy, file a complaint, cancel your policy, and switch to a new company with a real agent. The premium might be higher, but it could be worth it since you were already considering paying more. Good luck!

2 Likes

You can file a complaint with the California Department of Insurance or email Guardian’s chief legal counsel.

It’s confusing that you don’t want whole life insurance but now want to expand your coverage.

You might have a guaranteed insurability rider on your policy, which gives you these options. You’ll probably have more chances in the future.

Next time, email your agent using their official Guardian email and keep following up. If your agent is still your father, you’ll have proof that you’re being ignored. Also, try calling the home office sooner.

Hi Brown,

You’ve summed up the pros and cons of cash offers very well. They definitely offer advantages in terms of speed and simplicity, but the lower offer and potential for scams are important considerations.

Here’s a quick recap:

Pros of Cash Offers:

  • Speed: Transactions can close faster, which is ideal if you’re in a hurry.
  • Certainty: No worries about financing or contingencies.
  • Convenience: Less paperwork and fewer closing costs.

Cons of Cash Offers:

  • Lower Offer: Cash buyers may offer less to compensate for the convenience.
  • Limited Negotiation: There’s often less flexibility in terms and conditions.
  • Potential Scams: Be cautious of offers that seem too good to be true.

Important Considerations:

  • Evaluate Your Timeline: If you need a quick sale, cash might be the way to go.
  • Compare Offers: Get multiple offers to find the best deal.
  • Understand the Buyer: Research the buyer’s background to avoid potential issues.
  • Consult a Real Estate Agent: An agent can provide valuable insights and assistance.

Overall, weighing these factors against your personal situation will help you make the best decision.